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<?php if(!defined('OSTCLIENTINC')) die('Access Denied!'); $info=array(); if($thisclient && $thisclient->isValid()) { $info=array('name'=>$thisclient->getName(), 'email'=>$thisclient->getEmail(), 'phone'=>$thisclient->getPhoneNumber()); } $info=($_POST && $errors)?Format::htmlchars($_POST):$info; $form = null; if (!$info['topicId']) { if (array_key_exists('topicId',$_GET) && preg_match('/^\d+$/',$_GET['topicId']) && Topic::lookup($_GET['topicId'])) $info['topicId'] = intval($_GET['topicId']); else $info['topicId'] = $cfg->getDefaultTopicId(); } $forms = array(); if ($info['topicId'] && ($topic=Topic::lookup($info['topicId']))) { foreach ($topic->getForms() as $F) { if (!$F->hasAnyVisibleFields()) continue; if ($_POST) { $F = $F->instanciate(); $F->isValidForClient(); } $forms[] = $F->getForm(); } } ?> <h1><?php echo __('Open a New Ticket');?></h1> <p><?php echo __('Please fill in the form below to open a new ticket.');?></p> <form id="ticketForm" method="post" action="open.php" enctype="multipart/form-data"> <?php csrf_token(); ?> <input type="hidden" name="a" value="open"> <table width="800" cellpadding="1" cellspacing="0" border="0"> <tbody> <?php if (!$thisclient) { $uform = UserForm::getUserForm()->getForm($_POST); if ($_POST) $uform->isValid(); $uform->render(array('staff' => false, 'mode' => 'create')); } else { ?> <tr><td colspan="2"><hr /></td></tr> <tr><td><?php echo __('Email'); ?>:</td><td><?php echo $thisclient->getEmail(); ?></td></tr> <tr><td><?php echo __('Client'); ?>:</td><td><?php echo Format::htmlchars($thisclient->getName()); ?></td></tr> <?php } ?> </tbody> <tbody> <tr><td colspan="2"><hr /> <div class="form-header" style="margin-bottom:0.5em"> <b><?php echo __('Help Topic'); ?></b> </div> </td></tr> <tr> <td colspan="2"> <select id="topicId" name="topicId" onchange="javascript: var data = $(':input[name]', '#dynamic-form').serialize(); $.ajax( 'ajax.php/form/help-topic/' + this.value, { data: data, dataType: 'json', success: function(json) { $('#dynamic-form').empty().append(json.html); $(document.head).append(json.media); } });"> <option value="" selected="selected">— <?php echo __('Select a Help Topic');?> —</option> <?php if($topics=Topic::getPublicHelpTopics()) { foreach($topics as $id =>$name) { echo sprintf('<option value="%d" %s>%s</option>', $id, ($info['topicId']==$id)?'selected="selected"':'', $name); } } ?> </select> <font class="error">* <?php echo $errors['topicId']; ?></font> </td> </tr> </tbody> <tbody id="dynamic-form"> <?php $options = array('mode' => 'create'); foreach ($forms as $form) { include(CLIENTINC_DIR . 'templates/dynamic-form.tmpl.php'); } ?> </tbody> <tbody> <?php if($cfg && $cfg->isCaptchaEnabled() && (!$thisclient || !$thisclient->isValid())) { if($_POST && $errors && !$errors['captcha']) $errors['captcha']=__('Please re-enter the text again'); ?> <tr class="captchaRow"> <td class="required"><?php echo __('CAPTCHA Text');?>:</td> <td> <span class="captcha"><img src="captcha.php" border="0" align="left"></span> <input id="captcha" type="text" name="captcha" size="6" autocomplete="off"> <em><?php echo __('Enter the text shown on the image.');?></em> <font class="error">* <?php echo $errors['captcha']; ?></font> </td> </tr> <?php } ?> <tr><td colspan=2> </td></tr> </tbody> </table> <hr/> <p class="buttons" style="text-align:center;"> <input type="submit" value="<?php echo __('Create Ticket');?>"> <input type="reset" name="reset" value="<?php echo __('Reset');?>"> <input type="button" name="cancel" value="<?php echo __('Cancel'); ?>" onclick="javascript: $('.richtext').each(function() { var redactor = $(this).data('redactor'); if (redactor && redactor.opts.draftDelete) redactor.plugin.draft.deleteDraft(); }); window.location.href='index.php';"> </p> </form>