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#
# Initial teams defined for the system.
#
# Fields:
# flags - (int)
# - isenabled - (0x01) true or false if the team should be initially
# enabled
# - noalerts - (0x02)
# name - Descriptive name for the team
# notes - Administrative notes (viewable internal only)
#
---
- flags: 0x01
name: Level I Support
notes: |
Tier 1 support, responsible for the initial iteraction with customers