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/** * @signature 2d590ffab4a6a928f08cc97aace1399e * @version v1.10.0 * @title Make fields disable-able per help topic * * This patch adds the ability to associate more than one extra form with a * help topic, allows specifying the sort order of each form, including the * main ticket details forms, and also allows disabling any of the fields on * any of the associated forms, including the issue details field. * * This patch migrates the columnar layout of the %filter table into a new * %filter_action table. The cleanup portion of the script will drop the old * columns from the %filter table. */ DROP TABLE IF EXISTS `%TABLE_PREFIX%filter_action`; CREATE TABLE `%TABLE_PREFIX%filter_action` ( `id` int(11) unsigned NOT NULL auto_increment, `filter_id` int(10) unsigned NOT NULL, `sort` int(10) unsigned NOT NULL default 0, `type` varchar(24) NOT NULL, `configuration` text, `updated` datetime NOT NULL, PRIMARY KEY (`id`), KEY `filter_id` (`filter_id`) ) DEFAULT CHARSET=utf8; INSERT INTO `%TABLE_PREFIX%filter_action` (`filter_id`, `type`, `configuration`, `updated`) SELECT `id`, 'reject', '', `updated` FROM `%TABLE_PREFIX%filter` WHERE `reject_ticket` != 0; INSERT INTO `%TABLE_PREFIX%filter_action` (`filter_id`, `type`, `configuration`, `updated`) SELECT `id`, 'replyto', '{"enable":true}', `updated` FROM `%TABLE_PREFIX%filter` WHERE `use_replyto_email` != 0; INSERT INTO `%TABLE_PREFIX%filter_action` (`filter_id`, `type`, `configuration`, `updated`) SELECT `id`, 'noresp', '{"enable":true}', `updated` FROM `%TABLE_PREFIX%filter` WHERE `disable_autoresponder` != 0; INSERT INTO `%TABLE_PREFIX%filter_action` (`filter_id`, `type`, `configuration`, `updated`) SELECT `id`, 'canned', CONCAT('{"canned_id":',`canned_response_id`,'}'), `updated` FROM `%TABLE_PREFIX%filter` WHERE `canned_response_id` != 0; INSERT INTO `%TABLE_PREFIX%filter_action` (`filter_id`, `type`, `configuration`, `updated`) SELECT `id`, 'dept', CONCAT('{"dept_id":',`dept_id`,'}'), `updated` FROM `%TABLE_PREFIX%filter` WHERE `dept_id` != 0; INSERT INTO `%TABLE_PREFIX%filter_action` (`filter_id`, `type`, `configuration`, `updated`) SELECT `id`, 'pri', CONCAT('{"priority_id":',`priority_id`,'}'), `updated` FROM `%TABLE_PREFIX%filter` WHERE `priority_id` != 0; INSERT INTO `%TABLE_PREFIX%filter_action` (`filter_id`, `type`, `configuration`, `updated`) SELECT `id`, 'sla', CONCAT('{"sla_id":',`sla_id`,'}'), `updated` FROM `%TABLE_PREFIX%filter` WHERE `sla_id` != 0; INSERT INTO `%TABLE_PREFIX%filter_action` (`filter_id`, `type`, `configuration`, `updated`) SELECT `id`, 'team', CONCAT('{"team_id":',`team_id`,'}'), `updated` FROM `%TABLE_PREFIX%filter` WHERE `team_id` != 0; INSERT INTO `%TABLE_PREFIX%filter_action` (`filter_id`, `type`, `configuration`, `updated`) SELECT `id`, 'agent', CONCAT('{"staff_id":',`staff_id`,'}'), `updated` FROM `%TABLE_PREFIX%filter` WHERE `staff_id` != 0; INSERT INTO `%TABLE_PREFIX%filter_action` (`filter_id`, `type`, `configuration`, `updated`) SELECT `id`, 'topic', CONCAT('{"topic_id":',`topic_id`,'}'), `updated` FROM `%TABLE_PREFIX%filter` WHERE `topic_id` != 0; INSERT INTO `%TABLE_PREFIX%filter_action` (`filter_id`, `type`, `configuration`, `updated`) SELECT `id`, 'status', CONCAT('{"status_id":',`status_id`,'}'), `updated` FROM `%TABLE_PREFIX%filter` WHERE `status_id` != 0; ALTER TABLE `%TABLE_PREFIX%form` ADD `pid` int(10) unsigned DEFAULT NULL AFTER `id`, ADD `name` varchar(64) NOT NULL DEFAULT '' AFTER `instructions`; ALTER TABLE `%TABLE_PREFIX%form_entry` ADD `extra` text AFTER `sort`; CREATE TABLE `%TABLE_PREFIX%help_topic_form` ( `id` int(11) unsigned NOT NULL auto_increment, `topic_id` int(11) unsigned NOT NULL default 0, `form_id` int(10) unsigned NOT NULL default 0, `sort` int(10) unsigned NOT NULL default 1, `extra` text, PRIMARY KEY (`id`), KEY `topic-form` (`topic_id`, `form_id`) ) DEFAULT CHARSET=utf8; -- Handle A4 / A3 / A2 / A1 help topics. For these, consider the forms -- associated with each, which should sort above the ticket details form, as -- the graphical interface rendered it suchly. Then, consider cascaded -- forms, where the parent form was specified on a child. insert into `%TABLE_PREFIX%help_topic_form` (`topic_id`, `form_id`, `sort`) select A1.topic_id, case when A3.form_id = 4294967295 then A4.form_id when A2.form_id = 4294967295 then A3.form_id when A1.form_id = 4294967295 then A2.form_id else COALESCE(A4.form_id, A3.form_id, A2.form_id, A1.form_id) end as form_id, 1 as `sort` from `%TABLE_PREFIX%help_topic` A1 left join `%TABLE_PREFIX%help_topic` A2 on (A2.topic_id = A1.topic_pid) left join `%TABLE_PREFIX%help_topic` A3 on (A3.topic_id = A2.topic_pid) left join `%TABLE_PREFIX%help_topic` A4 on (A4.topic_id = A3.topic_pid) having `form_id` > 0 union select A2.topic_id, id as `form_id`, 2 as `sort` from `%TABLE_PREFIX%form` A1 join `%TABLE_PREFIX%help_topic` A2 where A1.`type` = 'T'; -- Finished with patch UPDATE `%TABLE_PREFIX%config` SET `value` = '2d590ffab4a6a928f08cc97aace1399e' WHERE `key` = 'schema_signature' AND `namespace` = 'core';