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# # Default roles defined for the system # # Fields: # id - Primary id for the role # flags - (bit mask) role flags # name - (string) descriptive name for the role # notes - (string) internal notes # permissions: (list<keys>) # # NOTE: ------------------------------------ # --- - id: 1 flags: 1 name: All Access notes: | Role with unlimited access permissions: [ ticket.create, ticket.edit, ticket.merge, ticket.link, ticket.markanswered, ticket.assign, ticket.release, ticket.transfer, ticket.refer, ticket.reply, ticket.close, ticket.delete, task.create, task.edit, task.assign, task.transfer, task.reply, task.close, task.delete, canned.manage, thread.edit] - id: 2 flags: 1 name: Expanded Access notes: | Role with expanded access permissions: [ ticket.create, ticket.edit, ticket.merge, ticket.link, ticket.assign, ticket.release, ticket.transfer, ticket.refer, ticket.reply, ticket.close, task.create, task.edit, task.assign, task.transfer, task.reply, task.close, canned.manage] - id: 3 flags: 1 name: Limited Access notes: | Role with limited access permissions: [ ticket.create, ticket.merge, ticket.link, ticket.assign, ticket.release, ticket.transfer, ticket.refer, ticket.reply task.create, task.assign, task.transfer, task.reply] - id: 4 flags: 1 name: View only notes: Simple role with no permissions permissions: []