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<?php /********************************************************************* faq.php FAQs. Peter Rotich <peter@osticket.com> Copyright (c) 2006-2013 osTicket http://www.osticket.com Released under the GNU General Public License WITHOUT ANY WARRANTY. See LICENSE.TXT for details. vim: expandtab sw=4 ts=4 sts=4: **********************************************************************/ require('staff.inc.php'); require_once(INCLUDE_DIR.'class.faq.php'); $faq=$category=null; if($_REQUEST['id'] && !($faq=FAQ::lookup($_REQUEST['id']))) $errors['err']=sprintf(__('%s: Unknown or invalid'), __('FAQ article')); if($_REQUEST['cid'] && !$faq && !($category=Category::lookup($_REQUEST['cid']))) $errors['err']=sprintf(__('%s: Unknown or invalid'), __('FAQ category')); $form_fields = array( // Attachments for all languages — that is, attachments not specific to // a particular language 'attachments' => new FileUploadField(array('id'=>'attach', 'configuration'=>array('extensions'=>false, 'size'=>$cfg->getMaxFileSize()) )), ); // Build attachment lists for language-specific attachment fields if ($langs = $cfg->getSecondaryLanguages()) { // Primary-language specific files $langs[] = $cfg->getPrimaryLanguage(); // Secondary-language specific files foreach ($langs as $l) { $form_fields['attachments.'.$l] = new FileUploadField(array( 'id'=>'attach','name'=>'attach:'.$l, 'configuration'=>array('extensions'=>false, 'size'=>$cfg->getMaxFileSize()) )); } } $faq_form = new SimpleForm($form_fields, $_POST); // Set fields' attachments so exsting files stay put if ($faq && $faq->getAttachments()->window(array('inline' => false)) && ($common_attachments = $faq_form->getField('attachments'))) { // Common attachments $common_attachments->setAttachments($faq->getAttachments()->window(array('inline' => false))); } if ($langs && $faq) { // Multi-lingual system foreach ($langs as $lang) { $attachments = $faq_form->getField('attachments.'.$lang); $attachments->setAttachments($faq->getAttachments($lang)->window(array('inline' => false))); } } // Check if the Staff can Manage FAQs $can_manage = $thisstaff->hasPerm(FAQ::PERM_MANAGE); // Make sure the Agent has permission if ($_POST && $can_manage) { $errors=array(); // General attachments $_POST['files'] = $faq_form->getField('attachments')->getClean(); // Language-specific attachments if ($langs) { $langs[] = $cfg->getPrimaryLanguage(); foreach ($langs as $lang) { $_POST['files_'.$lang] = $faq_form->getField('attachments.'.$lang)->getClean(); } } switch(strtolower($_POST['do'])) { case 'create': case 'add': $faq = FAQ::create(); if($faq->update($_POST,$errors)) { $msg=sprintf(__('Successfully added %s.'), Format::htmlchars($faq->getQuestion())); $type = array('type' => 'created'); Signal::send('object.created', $faq, $type); // Delete draft for this new faq Draft::deleteForNamespace('faq', $thisstaff->getId()); } elseif(!$errors['err']) $errors['err']=sprintf('%s %s', sprintf(__('Unable to add %s.'), __('this FAQ article')), __('Correct any errors below and try again.')); break; case 'update': case 'edit': if(!$faq) $errors['err'] = sprintf(__('%s: Invalid or unknown'), __('FAQ article')); elseif($faq->update($_POST,$errors)) { $msg=sprintf(__('Successfully updated %s.'), __('this FAQ article')); $_REQUEST['a']=null; //Go back to view // Delete pending draft updates for this faq (for ALL users) Draft::deleteForNamespace('faq.'.$faq->getId()); } elseif(!$errors['err']) $errors['err'] = sprintf('%s %s', sprintf(__('Unable to update %s.'), __('this FAQ article')), __('Correct any errors below and try again.')); $type = array('type' => 'edited'); Signal::send('object.edited', $faq, $type); break; case 'manage-faq': if(!$faq) { $errors['err']=sprintf(__('%s: Unknown or invalid'), __('FAQ article')); } else { switch(strtolower($_POST['a'])) { case 'edit': $_GET['a']='edit'; break; case 'publish'; if($faq->publish()) $msg=sprintf(__('Successfully published %s'), __('this FAQ article')); else $errors['err']=sprintf(__('Unable to publish %s. Try editing it.'), __('this FAQ article')); break; case 'unpublish'; if($faq->unpublish()) $msg=sprintf(__('Successfully unpublished %s'), __('this FAQ article')); else $errors['err']=sprintf(__('Unable to unpublish %s. Try editing it.'), __('this FAQ article')); break; case 'delete': $category = $faq->getCategory(); if($faq->delete()) { $msg=sprintf(__('Successfully deleted %s.'), Format::htmlchars($faq->getQuestion())); $faq=null; } else { $errors['err']=sprintf(__('Unable to delete %s.'), __('this FAQ article')); } break; default: $errors['err']=__('Invalid action'); } } break; default: $errors['err']=__('Unknown action'); } } $inc='faq-categories.inc.php'; //FAQs landing page. if($faq && $faq->getId()) { $inc='faq-view.inc.php'; if ($_REQUEST['a']=='edit' && $can_manage) $inc='faq.inc.php'; elseif ($_REQUEST['a'] == 'print') return $faq->printPdf(); }elseif($_REQUEST['a']=='add' && $can_manage) { $inc='faq.inc.php'; } elseif($category && $_REQUEST['a']!='search') { $inc='faq-category.inc.php'; } $tip_namespace = 'knowledgebase.faq'; $nav->setTabActive('kbase'); $ost->addExtraHeader('<meta name="tip-namespace" content="' . $tip_namespace . '" />', "$('#content').data('tipNamespace', '".$tip_namespace."');"); require_once(STAFFINC_DIR.'header.inc.php'); require_once(STAFFINC_DIR.$inc); print $faq_form->getMedia(); require_once(STAFFINC_DIR.'footer.inc.php'); ?>